Do not apply skincare products, sunscreen, makeup primer, or foundation before the analysis. The skin should be cleansed beforehand. Avoid using facial masks, steaming the face, or excessive sweating. Remove glasses, headbands, and metal accessories, and tie back all hair.
Water can temporarily remove the skin’s natural lipid barrier, causing rapid moisture loss from the stratum corneum and affecting the accuracy of the reading. Wait 10–15 minutes after cleansing to allow the skin barrier to stabilize before performing the analysis.
Place the chin on the chin rest and gently rest the forehead against the forehead support. Keep both eyes closed and position the face directly in the center. Do not tilt the head up, down, or sideways. Remain still until the capture completion prompt sounds.
The standard 8-spectrum imaging system captures images under eight modes: white light, cross-polarized light, parallel-polarized light, Wood’s light, UV light, brown light, red light, and mixed light.
Tap “Rescan” on the screen and repeat the complete image capture with the head properly positioned. This helps prevent image misalignment that could affect AI analysis results.
No long interval is required. Simply disinfect the chin rest and forehead support with an alcohol wipe before serving the next customer.
Software update packages are pushed automatically from the backend each month. After connecting the device to the internet, follow the on-screen instructions to complete the update with one click. Do not power off the device during the update process.
No. Strong ambient light can interfere with spectral imaging and may cause inaccurate identification of pigmentation and erythema. Place the device indoors in a dry, temperature-stable area away from direct light.
Without an internet connection, cloud storage, historical comparisons, and advanced AI analysis are unavailable. The device must be connected to the internet before performing a new scan.
Turn off the main power supply at the end of each business day. If the store will be closed for more than 3 days, unplug the device and cover it with a dust cover.
In the software’s Member Center, tap “Create New Profile” and enter the customer’s basic information, such as name, age, and date of birth. Save the profile to proceed to image capture and analysis.
Open the customer profile and tap “Comparison Analysis” to select different dates for before-and-after comparison.
Reports can be exported as PDF files or printed directly using a connected printer. Images can also be downloaded and sent to customers.
Yes. Skin conditions naturally fluctuate throughout the day. Sebum secretion is generally lower in the morning, while moisture levels may be relatively higher. In the afternoon, increased sebum production and moisture loss may cause variations in the readings.
All light sources used are non-harmful visible light and low-energy ultraviolet light. The device uses no laser or ionizing radiation, so it can be used for skin analysis on sensitive skin and during pregnancy.
Yes. The device uses safe, low-power LED light sources with no radiation. However, the device only supports skin analysis for customers aged 18 and above.
It is not recommended. Foundation, sunscreen, and makeup can cover the skin surface and obscure underlying pigmentation and erythema, resulting in inaccurate readings across all parameters.
